We are sorry that we did not make that observation upon your arrival and arrange that for you. When our guests book multiple reservations we encourage them to let the front desk know at check-in that they may consolidate them and avoid you the inconvenience of having to be re-keyed. Thank you for your review and while we are happy that you enjoyed our wonderful Sheraton Club offerings, expansive Sheraton Fitness and gracious staff we are disappointed to learn that you encountered so many other challenges.
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